So during the RC training I noticed that our instructor never used um, uhh, and or like to pause the conversation/instruction. If you've never done this before try now...see how long you can have a conversation without using these words. You may be able to do it for a short while, but not consistently all day (and if you can don't rub it in). I want to remove these words from my vocabulary, but I'm having a hard time. It takes a lot of conscientious brain power. Wish me luck!
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